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Terms of Service

Last Updated:2025-07-09
  • By accessing or using ProTickets:

  • You acknowledge that you have read, understood, and agree to be bound by these Terms of Service
  • If you are using the service on behalf of an organization, you represent that you have authority to bind that organization
  • If you do not agree to these terms, you must not access or use our services
  • You must be at least 18 years of age, or the age of legal majority in your jurisdiction
  • These terms constitute a legally binding agreement between you and ProTickets
  • You agree to comply with all applicable local, state, provincial, and federal laws while using our service
  • Your subscription includes:

  • 7-day free trial period with no obligation to continue
  • $39.99 USD monthly subscription fee automatically charged after trial period ends
  • Billing occurs on the same day each month corresponding to your initial subscription date
  • Automatic renewal unless cancelled at least 24 hours before the end of the current billing period
  • Access to all premium features as described on our pricing page
  • Priority customer support via email and chat
  • Cancellation Policy:
  • You may cancel anytime through your account settings or by contacting customer support
  • No refunds for partial billing periods unless required by law
  • Access continues until the end of your current billing period
  • Price changes will be notified at least 30 days in advance
  • For Canadian subscribers, all prices are in USD and do not include applicable taxes
  • ProTickets provides:

  • AI-powered market analysis and insights for ticket resellers
  • Event tracking and presale management tools
  • Community presale code sharing platform
  • Real-time market data and trends analysis
  • Billboard charts and sales data integration
  • Comprehensive event calendar with alerts
  • We reserve the right to modify, suspend, or discontinue any part of the service at any time
  • Features may vary by subscription tier, region, or device
  • We do not guarantee the accuracy of market predictions or financial outcomes
  • Our service is provided "as is" and "as available" without warranties of any kind
  • To use our services:

  • You must register for an account with accurate, complete, and updated information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must immediately notify us of any unauthorized use of your account
  • You are solely responsible for all activities that occur under your account
  • We reserve the right to suspend or terminate accounts with inaccurate information
  • You may not transfer or sell your account to another party
  • Multi-factor authentication is available and recommended
  • We may require updated information periodically to maintain your account
  • As a user, you agree to:

  • Maintain the security and confidentiality of your account
  • Provide accurate and truthful information at all times
  • Use the service in compliance with these terms and all applicable laws
  • Respect the intellectual property rights of ProTickets and third parties
  • Not use the service for any illegal or unauthorized purpose
  • Report any bugs, abuse, or harmful content to our support team
  • Not attempt to reverse-engineer the platform or its features
  • Accept responsibility for all content posted through your account
  • Understand that our services are not intended for ticket scalping where prohibited by law
  • You may not:

  • Create multiple accounts for deceptive or abusive purposes
  • Share your account credentials with others
  • Manipulate presale codes, pricing, or ticket availability data
  • Engage in any fraudulent or deceptive activities
  • Use automated methods to scrape or harvest data from our service
  • Interfere with or disrupt the integrity of our service or servers
  • Circumvent, disable, or otherwise interfere with security features
  • Upload or transmit malware, viruses, or other malicious code
  • Use our service to violate ticket sales laws in your jurisdiction
  • Misrepresent your affiliation with any person or entity
  • Violate event organizers's terms and conditions for ticket sales
  • Violation may result in immediate termination of your account without refund
  • When participating in our community:

  • Only share valid and active presale codes that you are authorized to share
  • Do not share VIP, platinum, or other restricted presale codes
  • Respect event-specific sharing restrictions and exclusivity agreements
  • Report invalid or expired codes to maintain community quality
  • Be respectful and professional in all communications
  • Do not harass, threaten, or intimidate other users
  • Do not post discriminatory, offensive, or inappropriate content
  • ProTickets is not responsible for the accuracy of user-contributed content
  • We reserve the right to remove any content that violates these guidelines
  • Ownership and Rights:

  • ProTickets and its licensors own all rights, title, and interest in the service
  • Our platform, including all software, features, and content, is protected by copyright, trademark, and other laws
  • You are granted a limited, non-exclusive, non-transferable license to use our service
  • You may not copy, modify, distribute, sell, or lease any part of our service
  • You retain ownership of any content you submit, post, or display on the service
  • By submitting content, you grant us a worldwide, royalty-free license to use, reproduce, and distribute that content
  • Any feedback you provide may be used without obligation to you
  • All trademarks, logos, and service marks displayed are the property of their respective owners
  • To the maximum extent permitted by law:

  • ProTickets is not liable for any indirect, incidental, special, consequential, or punitive damages
  • This includes damages for lost profits, revenue, data, goodwill, or other intangible losses
  • We are not liable for third-party ticket sales or transactions conducted through our platform
  • We are not responsible for event cancellations, changes, or rescheduling
  • We do not guarantee the accuracy of user-provided presale codes or market analysis
  • Our liability is limited to the amount you paid for the service in the 12 months prior to the claim
  • Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability
  • For Canadian users, rights under Quebec's Consumer Protection Act are preserved where applicable
  • Nothing in these terms limits our liability for fraud, gross negligence, or willful misconduct
  • You agree to indemnify and hold harmless:

  • ProTickets, its affiliates, officers, directors, employees, and agents
  • From any claims, damages, losses, liabilities, costs, and expenses (including legal fees)
  • Arising from your use of the service
  • Your violation of these Terms of Service
  • Your violation of any rights of another person or entity
  • Your content submitted to the platform
  • We reserve the right to assume the exclusive defense of any matter subject to indemnification
  • In which case you agree to cooperate with our defense of such claims
  • We reserve the right to terminate or suspend accounts for:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Non-payment of subscription fees after multiple attempts
  • Abuse of the platform, services, or other users
  • Inactivity for an extended period
  • Upon termination:
  • Your access to our services will be immediately revoked
  • We may delete or retain your data as required by law
  • No refunds will be provided for the current billing period unless required by law
  • Sections of these terms that by their nature should survive termination will do so
  • You may terminate your account at any time through account settings or by contacting support
  • In the event of any dispute:

  • We encourage you to contact us first to seek an informal resolution
  • For US users: Any disputes will be resolved through binding arbitration in accordance with the American Arbitration Association rules
  • For Canadian users: Any disputes will be resolved in accordance with the laws of the province where you reside
  • You agree to waive your right to participate in class actions
  • The arbitration will be conducted in English
  • The arbitration will take place in San Francisco, California, or at your option, by telephone or video conference
  • The prevailing party will be entitled to recover reasonable costs and attorneys' fees
  • You may opt out of arbitration by notifying us within 30 days of account creation
  • Small claims court actions are permitted where eligible
  • These Terms of Service shall be governed by:

  • For US users: The laws of the State of California, without regard to its conflict of law principles
  • For Canadian users: The laws of the Province of Ontario and the federal laws of Canada applicable therein
  • The United Nations Convention on Contracts for the International Sale of Goods does not apply
  • If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect
  • No waiver of any term shall be deemed a further or continuing waiver
  • These terms constitute the entire agreement between you and ProTickets regarding our services
  • We may modify these terms at any time:

  • Changes will be posted on this page with a revised "Last Updated" date
  • For material changes, we will provide notification via email or within the service
  • Continued use of the service after changes constitutes acceptance of the updated terms
  • If you do not agree to the modified terms, you should discontinue use of the service
  • We recommend reviewing these terms periodically
  • Special provisions may apply based on your location, which will be clearly identified
  • Previous versions of our Terms of Service are available upon request

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