Terms of Service
Review the terms and conditions that govern your use of the ProTickets platform.
Last Updated:July 31, 2025
By accessing or using ProTickets:
- You acknowledge that you have read, understood, and agree to be bound by these Terms of Service
- If you are using the service on behalf of an organization, you represent that you have authority to bind that organization
- If you do not agree to these terms, you must not access or use our services
- You must be at least 18 years of age, or the age of legal majority in your jurisdiction
- These terms constitute a legally binding agreement between you and ProTickets
- You agree to comply with all applicable local, state, provincial, and federal laws while using our service
Your subscription includes:
- 7-day free trial period with no obligation to continue
- $39.99 USD monthly subscription fee automatically charged after trial period ends
- Billing occurs on the same day each month corresponding to your initial subscription date
- Automatic renewal unless cancelled at least 24 hours before the end of the current billing period
- Access to all premium features as described on our pricing page
- Priority customer support via email and chat
- Cancellation Policy:
- You may cancel anytime through your account settings or by contacting customer support
- No refunds for partial billing periods unless required by law
- Access continues until the end of your current billing period
- Price changes will be notified at least 30 days in advance
- For Canadian subscribers, all prices are in USD and do not include applicable taxes
ProTickets provides:
- AI-powered market analysis and insights for ticket resellers
- Event tracking and presale management tools
- Community presale code sharing platform
- Real-time market data and trends analysis
- Billboard charts and sales data integration
- Comprehensive event calendar with alerts
- We reserve the right to modify, suspend, or discontinue any part of the service at any time
- Features may vary by subscription tier, region, or device
- We do not guarantee the accuracy of market predictions or financial outcomes
- Our service is provided "as is" and "as available" without warranties of any kind
To use our services:
- You must register for an account with accurate, complete, and updated information
- You are responsible for maintaining the confidentiality of your account credentials
- You must immediately notify us of any unauthorized use of your account
- You are solely responsible for all activities that occur under your account
- We reserve the right to suspend or terminate accounts with inaccurate information
- You may not transfer or sell your account to another party
- Multi-factor authentication is available and recommended
- We may require updated information periodically to maintain your account
As a user, you agree to:
- Maintain the security and confidentiality of your account
- Provide accurate and truthful information at all times
- Use the service in compliance with these terms and all applicable laws
- Respect the intellectual property rights of ProTickets and third parties
- Not engage in unauthorized access to our systems or networks
- Not attempt to reverse engineer or decompile our software
- Not use our service for illegal, fraudulent, or deceptive purposes
- Not harass, threaten, or harm other users of our platform
- Not use automated scripts or bots to access our service without permission
Ownership Rights:
- All content, features, and functionality of ProTickets are owned by us and protected by copyright, trademark, and other intellectual property laws
- Our name, logo, and all related names, logos, product and service names, designs, and slogans are our trademarks
- You may not use these marks without our prior written permission
- Data, analytics, and insights provided through our service remain our intellectual property
- Limited License:
- We grant you a limited, non-exclusive, non-transferable license to access and use our service for your personal or business purposes
- This license does not include the right to resell our service or commercially exploit our content
- You may not distribute, modify, or create derivative works based on our content
Our Privacy Policy:
- Our handling of your personal information is governed by our Privacy Policy
- By using our services, you consent to the collection and use of information as described in the Privacy Policy
- We use industry-standard security measures to protect your personal information
- You have the right to access, correct, and delete your personal data in accordance with applicable laws
- Data Processing:
- We collect and analyze user behavior to improve our services
- We may use anonymized and aggregated data for research and development
- We do not sell your personal information to third parties
- We may share data with service providers who help us deliver our services
Disclaimer of Warranties:
- Our service is provided "as is" and "as available" without warranties of any kind
- We do not guarantee the accuracy, completeness, or reliability of any content or market predictions
- We make no warranties about the performance, reliability, availability, or suitability of our service for your purposes
- Limitation of Liability:
- To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability for any claims arising under these terms shall not exceed the amount paid by you to us during the 12 months preceding the claim
- You acknowledge that ticket resale profits depend on many factors beyond our control
- We do not guarantee financial outcomes from using our platform
We may terminate or suspend your account and access to our service:
- For any breach of these Terms of Service
- If we suspect fraudulent, abusive, or illegal activity
- If you fail to pay subscription fees after reasonable notice
- To protect our other users, our business interests, or for any other reason at our discretion
- Upon termination:
- Your right to access and use our service will immediately cease
- We may delete your account information and content at our discretion
- You remain liable for all amounts due up to the date of termination
- Provisions of these Terms that by their nature should survive termination shall survive
Important disclaimers:
- Our service is provided "as is" without warranties of any kind, express or implied
- We do not guarantee the accuracy, completeness, or reliability of any information
- Market predictions and analysis are for informational purposes only
- You use our service at your own risk and discretion
- We are not responsible for any financial losses resulting from your use of our service
- We do not guarantee uninterrupted or error-free service
- Third-party integrations and data sources are beyond our control
- To the maximum extent permitted by law, our liability is limited to the amount you paid for our service
You agree to indemnify and hold harmless ProTickets:
- From any claims, damages, or expenses arising from your use of our service
- From any violation of these terms or applicable laws
- From any content you submit or share through our platform
- From any breach of your representations and warranties
- This includes reasonable attorney fees and court costs
- We reserve the right to assume exclusive defense of any claim
- Your indemnification obligations survive termination of these terms
These terms may be terminated:
- By you at any time by closing your account and discontinuing use
- By us immediately if you violate these terms
- By us with 30 days notice for any reason
- Automatically if your subscription payment fails
- Upon termination: Your access will cease, but these terms continue to apply to past use
- We may delete your account and data after termination
- Certain provisions of these terms survive termination
- You remain liable for all charges incurred before termination
Legal framework:
- These terms are governed by the laws of [Jurisdiction to be specified]
- Any disputes will be resolved through binding arbitration
- Arbitration will be conducted by a qualified arbitrator
- Class action lawsuits are waived to the extent permitted by law
- You may opt out of arbitration within 30 days of account creation
- Small claims court remains available for qualifying disputes
- Canadian users: Consumer protection laws may provide additional rights
We may update these terms:
- Material changes will be communicated via email or in-app notification
- Continued use after changes constitutes acceptance
- We will provide at least 30 days notice for significant changes
- You may terminate your account if you disagree with changes
- The current version is always available on our website
- We encourage you to review these terms periodically
For questions about these terms:
- Email: support@protickets.ca
- General Support: support@protickets.ca
- Mailing Address: ProTickets Inc., Legal Department, 1375 Maple Tree Place #1113, Williston, VT 05495, United States
- We will respond to legal inquiries within 30 days
- For urgent legal matters, please mark your communication as "URGENT - LEGAL"
Your Agreement with ProTickets
The ProTickets Terms of Service outlines the legal agreement between users and our platform, covering subscription terms, account responsibilities, privacy practices, and other important policies. For any questions about these terms, please contact our support team.
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